Create the request in the FXTRADING.com Client Portal. The available source accounts, payout methods, limits, fees and estimates are specific to your profile and transaction.
Before you start
Complete any verification or security task shown in the Client Portal.
Confirm that the source trading account or wallet is eligible for withdrawal.
Check the withdrawable amount displayed for that source.
Review the effect on open positions and available margin.
Use payout details held in your own legal name.
Confirm that your bank, card, wallet or other payout details are current.
Have access to the security method linked to your profile.
Submit a withdrawal
Sign in to the official FXTRADING.com Client Portal.
Select Withdrawal.
Choose an eligible source trading account or wallet.
Enter the amount.
Review the payout methods presented for the transaction.
Select saved payout details or add the information requested on screen.
Review the destination, currency, conversion, fee, minimum, maximum and processing estimate.
Confirm the request.
Complete the security verification shown.
Open Transaction History and select the withdrawal to monitor it.
The labels and order of some fields can vary by profile and portal version. Follow the fields shown in your current withdrawal flow.
How does the source of funds determine my withdrawal options?
Deposited principal: funds are returned first to the original payment method, your own payment instrument and the original currency. Cryptocurrency must use the same network.
Principal plus profit: the Portal splits the amount automatically. Profit inherits the non-card principal route and currency currently allocated to the request. Profit cannot be paid to a credit card.
Pure profit, including withdrawable Partner / IB Wallet balances: if you have a deposit history, the Portal matches historical deposit currencies to eligible non-card withdrawal routes. If you have genuinely never deposited, you may use the enabled non-card methods currently shown in the Portal.
Transfers or currency conversions between an Investment Wallet and MT accounts do not remove the source of deposited principal; it continues to be tracked at customer level.
Credit cards are used only to return deposited principal and cannot carry profit. If a combined amount matches only credit-card principal, the Portal shows a recommended amount and a one-click adjustment; the remaining profit follows the pure-profit rules.
The amount cannot be submitted or looks different
Deposited-principal returns can currently be submitted without a pre-submission minimum block. Some payment channels nevertheless have an actual minimum and may reject the request during processing. Profit is subject to the current minimum. Successful submission is not final approval.
The payment method or network is unavailable
If the displayed currency, payment method or USDT network does not match your deposit record, or legacy data is incomplete, do not guess or submit repeated requests. Ask for a secure review of the funding history.
If the displayed options do not match the funding history, go to Client Portal → Service Hub → Create Ticket → Payments → Transaction Type → Withdrawal.
Include the withdrawal amount and on-screen unit, desired method or network, the related deposit reference, date, amount and currency, and the exact message shown. You may attach any relevant material that Service Hub currently permits and that you think will assist the review; there is no closed list or guarantee of approval.
Never share a password, OTP, private key, seed phrase or any other authentication secret. Do not use another person's card, bank account or wallet, and never send cryptocurrency through a mismatched network.
How do I know the request was submitted?
A withdrawal record should appear in Transaction History with its reference, source, amount, currency and status. A reduction in funds available for trading does not mean the receiving provider has credited the funds.
If no record appears, do not submit a duplicate until you have checked whether the first request was recorded.
Can I submit another withdrawal while one is processing?
No. Client Portal does not allow two active withdrawal requests at the same time.
If the current request has not yet reached the Processing Started stage and Client Portal still shows the cancellation option, you may cancel it. Wait until the cancellation is confirmed before submitting a new withdrawal. Once the request reaches Processing Started, continue with the current request and wait for it to finish.
A replacement withdrawal is treated as a new request and enters the queue again. Internal withdrawal processing normally takes 1–3 business days. If the earlier request was already queued, cancelling and resubmitting means the waiting time starts again, so consider the additional time before choosing this option.
Can I edit or cancel a withdrawal?
Open the record and use an edit or cancel control only if one is displayed. Availability depends on the request's current stage. A request already being processed may no longer be changeable or cancellable.
How long will the withdrawal take?
Processing and delivery times depend on the current request, payment method, provider, receiving institution, local calendars and any required review. Check the current status, action message and displayed estimate in Transaction History. If the record fails, requires action, or is past its displayed estimate, contact Customer Support with the request reference and exact status. Do not submit a duplicate request while the existing record remains active.
Monitor the current status and any action message in Transaction History. Do not submit a duplicate request while an earlier withdrawal remains active.
Can I withdraw USDT through the BSC network?
Yes, but only for funds deposited through BSC and when the Portal shows BSC as an eligible withdrawal network. The rule is BSC deposit → BSC withdrawal. Without a BSC deposit, you cannot select BSC; never substitute TRC20, ERC20 and BSC for one another.
Funding history and payout routes
Deposited principal: funds are returned first to the original payment method, your own payment instrument and the original currency. Cryptocurrency must use the same network. Transfers or currency conversions between an Investment Wallet and MT accounts do not remove the source of deposited principal; it continues to be tracked at customer level.
Withdrawal stages
Submission, review, approval, processing, sending and provider delivery are separate stages. Transaction History and any email notification may show progress, but the current record is the source for the status, action required and estimate. Approval does not mean the receiving account has already been credited.