Opening a corporate trading account requires specific documentation. The necessary documents vary depending on your company's registration location.
What if I cannot continue or resubmit verification?
Use the Verification flow in your Client Portal for Proof of Identity (PoI), face or liveness verification, and Proof of Address (PoA). Follow the instructions shown there.
If the Verification flow no longer allows another submission, sign in to the Client Portal.
Open Service Hub from the left-hand navigation.
Select Create Ticket.
Choose Account Verification. Select Invalid proof of identity document or Invalid proof of residence document when the displayed message matches your issue; otherwise choose Other for a general reset or reopen request.
Ask the Customer Support Team to reset or reopen your Verification flow. Include the verification step and the exact message shown.
Do not attach or upload copies of your identity document or Proof of Address to this ticket. Do not send them through email or Live Chat. If FXTRADING.com specifically asks for other additional supporting evidence, upload only those requested supporting documents through the Verification ticket. After the flow has been reset, return to the Verification section in the Client Portal and complete the requested identity, face or liveness, or address-verification step there.
Here's a comprehensive guide to help you prepare:
For Overseas Companies (Non-Australian)
Company Registration Certificate This document must include:
Company's full name
Overseas certification bodies information
Company attributes (listed/holding/private company)
Company registration number/PIN
Company shareholders/investment information
Proof of Company Address Recent utility bills (water, electricity) or bank statements from the past three months are acceptable.
Global Corporate Agency Identification Code (LEI)
Identification Documents for Directors and Shareholders (20%+ ownership)
Passport
Proof of address. For a director or shareholder, a supported Mainland China or Taiwan national identity card showing the current address can also serve as PoA only when both the device and IP country or region at the time of verification match the Mainland China or Taiwan region shown on the card. Otherwise, provide PoA for the actual current residential location. See Proof of Address requirements.
Email and telephone contact information
For Australian Companies
Company registration certificate This document must contain:
Company's full name
Company attributes (listed/holding/private company)
Australian Company Number (ACN)
Additional Requirements
Company shareholders/investment information
Proof of address (recent utility bills or bank statements)
Global Corporate Agency Identification Code (LEI)
Identification documents for directors and shareholders (20%+ ownership)
Contact Information
Email address and telephone number
To begin the account opening process, please log in to your Client Portal and submit the required documents. Our team will guide you through the verification process and assist with any questions you may have.