This guide explains current Web Trader controls. It does not recommend whether, when, what or how much to trade and does not guarantee acceptance, execution price or outcome.
Before sending an order
Use Change account and verify the account number, MT4 or MT5 platform, and Live or Demo environment. Select the complete symbol and open Information to check the current trade size, sessions, status and other displayed conditions. Confirm available Free Margin and trading access; an investor/read-only account cannot trade.
Place a market or pending order
Open the order ticket for the selected symbol. Enter a volume that follows the current minimum, maximum and increment shown for that account; never reuse a sample lot value. Select the market or pending controls currently available, add Stop Loss or Take Profit only if required and valid, then choose Buy or Sell. Review the direction and volume in the confirmation before submitting. After acceptance, check Open or Pending for the recorded state; a pending order can trigger quickly when its price condition is met.
To manage a pending order, open Pending and select the exact order. Use only an action clearly displayed for that order. Because the exact cancellation control has not been verified for the current Web Trader version, this guide does not specify a cancellation button. If no clear action is displayed, submit a ticket through the account-specific path below.
Modify or close an open position
Open the relevant row in Open. Use Modify to change the Stop Loss or Take Profit fields that are available, then verify the updated row.
Use Close or Quick Close only for the exact position shown. If Partial Close is available, enter the volume to close, not the volume to keep, and review the confirmation. After processing, verify the remaining Open volume and the record under Closed.
If the result is unexpected
Do not repeatedly submit the same instruction. Record the selected account platform/environment, complete symbol, intended action, exact error or status, date and time with time zone, and the affected order or position reference. Hide unrelated personal information in screenshots.
For account-specific investigation, use Client Portal → Service Hub → Create Ticket → FXTRADING.com Platforms → Available Infrastructure → FXTRADING.com Web Terminal.
Never provide a password, one-time code, private key or recovery phrase.