KYC-level transaction permissions, account or product eligibility, and payment-method limits are separate controls. A transaction must satisfy all controls shown in the Client Portal.
What applies before KYC is complete?
Deposits: The current KYC-level limit is up to USD 2,000 or equivalent. The selected payment method's own minimum and maximum also apply.
Withdrawals: Withdrawals are unavailable until the required KYC verification is complete.
Transfers: An unverified account cannot receive or send transfers outside the actions displayed for the customer's own eligible accounts.
What changes after KYC is complete?
Completing KYC removes the separate pre-KYC deposit cap and can make withdrawal or transfer functions available. It does not remove payment-method minimums, maximums, fees, security controls or product eligibility requirements.
How do account and wallet types affect the available action?
Trading accounts: Use the deposit, withdrawal and transfer actions displayed for the selected account.
Investment Wallet: Deposits, withdrawals and eligible transfers use the actions displayed for the wallet. An investment minimum is a separate Social Trading or Funds product requirement.
Partner Wallet: Partner rebates can be withdrawn or transferred when the relevant action is displayed. Partner Wallet withdrawals use the ordinary payment-method policy.
Signal Provider account: Deposit and withdrawal eligibility depends on the account state, open activity and the actions displayed. When withdrawal is eligible, the ordinary payment-method policy applies.
Funds Management: Investment, redemption, calculation and settlement follow the Funds product flow. When funds are available in an eligible account or wallet for withdrawal, the ordinary payment-method policy applies.
Do not close positions, archive a Signal or submit a duplicate redemption solely to try to make another action appear. Review the displayed consequences and current transaction status first.
Transfers or currency conversions between an Investment Wallet and MT accounts do not remove the source of deposited principal; it continues to be tracked at customer level. Withdrawable Partner / IB Wallet rewards are treated as pure profit: with deposit history, historical deposit currencies are matched to eligible non-card methods; if you have genuinely never deposited, the Portal shows enabled non-card methods.
Credit cards are used only to return deposited principal and cannot carry profit. If a combined amount matches only credit-card principal, the Portal shows a recommended amount and a one-click adjustment; the remaining profit follows the pure-profit rules.