Understanding Security Verification Methods
A security type is the verification method used to confirm your identity when performing important account actions.
Actions Requiring Security Verification
The following actions require account verification:
Changing your Client Portal password
Recovering your Client Portal password
Changing your security type
Changing Partner settings
Withdrawing funds
Changing trading password
Setting or changing read-only access password
Choosing an appropriate security type is essential for your account's safety and helps prevent unauthorized access.
Available Security Types
Verification codes are sent to your registered email address
This is the default security type for new accounts
SMS
Verification codes are sent to your registered mobile number via text message
Provides an additional layer of security beyond email
Authentication App
Requires an authentication app (like Google Authenticator) to generate verification codes
Offers enhanced security as codes are generated locally on your device
Works offline and doesn't require cellular service
Recommended when offered: codes are generated locally on your device, reducing dependence on Email or SMS delivery for each verification. Set it up while you can still complete the current verification requirements.
Passkey management
What changed on 18 August 2026? FXTRADING.com upgraded PC Web third-party sign-in and Passkey binding to use a unified authorization centre. Passkeys linked before the upgrade no longer work with FXTRADING.com. This applies to customers using China-region and international domains.
Uses authentication supported by your device for sign-in.
May also be offered for 2FA when enabled for your profile and displayed in the current flow.
Manage it under Security → Two-factor authentication (2FA) → Passkey management → Manage; read the displayed security restriction before adding or updating it.
Push Notifications
Requires the FXTRADING.com mobile app installed on your device
Verification is completed by responding to push notifications sent to your device
Provides a convenient and secure verification method
Changing Your Security Type
If you need to change your security type, detailed instructions are available in the respective security type sections of our help center.
Important Security Note: If you change your security type, withdrawal actions from any trading accounts will be temporarily disabled for 24 hours if changed via face scan verification, or 3 business days if changed through Customer Support Team.
For account-specific help, sign in to the Client Portal, open Service Hub from the left navigation menu, select Create Ticket, and choose the category and issue that best match your request.